With the recent release of Employee Experience: The Definitive Guide by the Josh Bersin Company, employers now have concrete post-COVID insight into how to create a positive employee experience. According to the guide, employee experience (EX) is all about the environment where we work, health and wellbeing, professional development, and organisational trust.

But what does employee experience mean in terms of workplace learning? 

One of the elements that the guide introduces as fundamental to fostering a positive EX is the inclusion of growth opportunities. To create growth opportunities, the report suggests developing “a culture that supports learning”.

But what does it mean to create a culture that supports learning? In this blog, we suggest three ways you can bring a culture of growth and learning into your organisation.

Source: Employee Experience: The Definitive Guide by the Josh Bersin Company

Regular coaching and feedback

“Performance also drives engagement: if managers foster high performance on their teams, they will naturally be more engaged.” - The Definitive Guide: Employee Experience, pp. 16

While giving regular, real-time feedback is often avoided by managers and team members, the benefits of giving feedback dramatically outweigh the discomfort.

According to OfficeVibe, 96% of employees think that receiving regular feedback is good. 62% wish they received more of it. 

In contrast to traditional performance management methodologies, continuous performance management nips performance issues in the bud before they become a problem for others. It also allows employees to hear about what they’re doing well so they can keep it up.

Performing regular check-ins is one way to practice continuous performance management. Using a tool like Totara Perform means that you can easily track your check-ins and keep up to date with performance conversations.

Another way of supporting a learning culture is to create mentorship opportunities for employees to share their knowledge with others. Mentoring benefits the mentor and the mentee and allows a reciprocal flow of information and insight.

Flexible learning

Flexible learning means that learners can grow and develop when they need to. Flexible learning also comes in a variety of forms. This could mean microlearning, mobile learning, on the job training, or other learning experiences that aren’t necessarily tracked by a traditional LMS.

When learning is mobile, it can happen on the go, while waiting for a virtual meeting to start, or on a commute. Learners no longer have to be sitting in an in-person seminar, or fatigued from lectures via videoconference. Instead, learning is done at the point of need, giving learners the autonomy to take control of their professional development.

Take supporting a culture of learning to the next level by tracking learning that occurs outside an LMS. With xAPI, learners aren’t limited to tracking learning experiences within an LMS. Whether they’re playing a serious game, watching a seminar, or taking their learning offline, xAPI accommodates a virtually limitless range of learning experiences. 

Social learning

“If we want to empower employees to grow and develop their skills and capabilities, we need the right tools that put learning in the flow of work, not as a separate standalone process.” - The Definitive Guide: Employee Experience, pp. 51

Supporting social learning means supporting learning that happens outside the LMS. This means microlearning, water cooler chats, and informal learning like reading an article.

Learning Experience Platforms like Totara Engage (part of the Totara Experience Platform) allow anyone in an organisation to share their expertise by curating playlists and resources for others in the organisation. 

The guide from the Josh Bersin Company indicates that Purpose-Driven Business is marked by integrated workflows. When your Learning Experience Platform is integrated into your daily workflow through systems like Microsoft Teams, learning becomes a regular part of your employees’ day. Information can be found and shared at the point of need, and team members are empowered to share their expertise, creating a culture that supports and encourages learning.

The Totara Talent Experience Platform

The Totara Talent Experience Platform (TXP) combines formal training, performance management, and social learning in one integrated system. In a workforce where 72% of organisations are using 3 or more systems for learning, a TXP that combines all of your learning into one system provides a range of synergies and the ability to view the entire learning picture across your staff in one place.

When you use the Totara TXP with Androgogic, you gain access to a range of high quality, well-maintained plugins developed in-house for our client-partners. These include the Androlytics xAPI LRS, which supports your organisation’s learning culture by allowing learners to log a virtually limitless range of learning activities. 

Support a learning culture in your organisation and get in contact with a friendly Androgogue today.